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女タイピング

Q&A

カラフルな封筒

Q. Do you have meals for children?

Please order from our regular menu.
We have high chairs, plates, forks, and spoons for children.

Q. I have allergies. Can you accommodate me?

We will cooperate as much as possible, but we may have to decline depending on the circumstances.

Q. Can I bring my pet into the store?

We generally decline such requests.
During the summer months, dogs are allowed inside the BBQ tents depending on their breed. Please contact us via chat or phone to discuss.

Q. Do you offer delivery?

We accept delivery orders for bento boxes of 5 or more.
Depending on the region, this may not be possible, so please contact us for details.

Q. Is it possible to book the entire venue?

Private bookings are available, although advance reservations are required.
Our venue is used for a variety of occasions, including farewell and welcome parties, year-end and New Year's parties, and more.

Q. Is an all-you-can-drink option available?

We are very sorry, but we do not offer all-you-can-drink options.
We appreciate your understanding.

Q. Is it accessible for wheelchair users?

There is a step at the entrance, but our staff will be happy to assist you, so please feel free to use the entrance.

Q. Is there a parking lot?

Yes, we do. However, there are also customers who are not using the restaurant, so we would appreciate it if you would be considerate of others when using the facilities.

Q. Are you open all year round?

We are generally open year-round, but we take a break of about a month in April and November.

Detailed schedules will be updated on Instagram and Google Maps store information as they become available.

Q. How many people can fit inside?

The indoor area can accommodate a maximum of 53 people, and the outdoor area can accommodate a maximum of 96 people.

Q. Are there any cancellation fees for restaurant reservations?

Cancellations made at least three days prior to your reservation date are free of charge. Cancellations made after that will incur a cancellation fee of ¥5,000 per person. During the winter season, this fee applies from one week prior to the reservation date.

Q. Can you eat shabu-shabu in the summer?

As stated on the menu, we operate on a reservation-only basis.

Q. Is the campsite open all year round?

Some facilities are open year-round, while others are not. Also, like the restaurants, we are closed in April and November.

Q. Is it possible to drive a car into the campsite?

Only one vehicle is allowed per building. Please park any additional vehicles in the shared parking area.

Q. Do we need to bring our own food to the campsite?

Of course, you are welcome to bring your own food and drinks. We also have dinner and breakfast menus available for our guests.

Q. Can we have a campfire at the campsite?

Each building has a designated bonfire area, so please use that.

Q. Are fireworks allowed at the campsite?

It is generally prohibited, but please contact us if you absolutely need to use it.

Q. Are there a lot of insects at the campsite?

It depends on the season, but generally, there are quite a few insects. While we do provide insect repellent spray and mosquito coils, we recommend bringing your own if you are concerned about them.

Q. Is there a free tent space at the campsite?

In addition to glamping, we also have a free tent space available. Please contact us by phone if you wish to use it.

© 2021 by Rookie's Kitchen.
Web design by Jake Design.

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